In the event that someone needs to pay a traffic fine which has been issued in person in Howick, I happened to stumble across this information.
Fines can be paid into this bank account despite the fact the fine says only cheque or postal order is acceptable:
FNB branch 220725
Payment reference is the pink number in the top right hand of the page between the 50/ and the /2542
Fax payment confirmation to: 033 330 7155
Queries to Howick Court 033 330 2117
UPDATE: Penny commented on this post with the following information: “Once payment is made one can email the proof to firstname.lastname@example.org or fax to another number: 086 507 0811″
I have a call recording* (mp3) which I regard as being a wonderful example of good customer service from the public sector. I got the number of the court from a friendly and efficient agent after calling the contact number of the uMngeni Municipality taken off their website (033 239 9200).
Please note that I edited the call recording to remove my fine’s reference number, some confirmations of details given and one or two “Um’s”.