Speech to eThekwini council on 5 September 2011
In March 2010, a year and a half ago, Cllr Tex Collins and I were assured that the last major technical hurdle in the completion of the new Revenue Management System was the data migration from the old Coins system to the new LOGOsoft RMS system. We were at the time advised that this process was almost complete, and they indeed demonstrated by pulling my Metro Bill. We were assured that the next challenges related only to testing, training and rollout preparation.
Last week, ahead of this council meeting, I emailed, phoned and SMSed the department head responsible for this project and asked him to make time available for me to get an update on the status of the project. I have received no reply. This is a repeat of my experience in 2010 as I attempted to prepare for the last time RMS/COINS appeared on the agenda. Again, it would appear that a municipal official is actively avoiding speaking to a councillor about RMS.
We are now being asked, for the first time as long as I have been a councillor, to approve an amount for the maintenance of COINS, which until now I believed was maintained in-house. This amount is significant, around 15% of last tranche of R77m we were forced to approve for the completion of RMS, and would not be necessary had we completed our RMS project on budget and on schedule.
In October 2010, I tabled a Notice of Motion[1], which required that “a monthly report be tabled at each Council meeting henceforth on progress towards the completion of the development and implementation of the system.”
The Motion was passed unanimously but no such reports have appeared on the agenda of any council meeting since then. As such I will write to the Speaker after this meeting requiring that this matter be comprehensively reported on at the next council meeting failing which the matter will be escalated to the MEC: COGTA.
Given the critical nature of the system to the proper functioning of the municipality’s financial system, we are forced to support this vote, but we do it under protest. I shall motivate to my colleagues that we setup a task team to urgently investigate the specific details pertaining to the RMS project and its progress. It is time now, after nearly 8 years and almost R500m that we complete and implement this project and start realising a return on investment for our ratepayers.
